Why we check your age
Advertising rules and the licence that lets us run Caldera Hall both require us to keep gambling material away from minors. We cannot tell who is reading a web page, so we ask once, here, and the answer is kept in your own browser. Confirm you are 18 or over and the rest of the site opens.
Then the answer is no
Nobody under 18 crosses the threshold of Caldera Hall, and we will not show the rest of this website to you either. Please close the page. If you are worried about your own gambling or about somebody at home, free and confidential support is there from gamblingtherapy.org and gamblersanonymous.org.
- The minimum age for the casino floor is 18, or higher where local rules require it.
- A passport, a national identity card or a driving licence is accepted at the door. A photocopy, a photograph of a document or somebody else's card is not.
- The check happens on every visit, including the fourth night of a week's stay and including guests the staff recognise.
- Guests under 18 may stay in the rooms, eat in all four kitchens and use the warm pool at family hours, but they never enter Caldera Hall, even holding a parent's hand.
- Casino hosts can agree a time or spending limit with you, or arrange a confidential break, before you play a single hand.
- This website describes a land-based casino resort. It runs no online games, accepts no bets and processes no payments.
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